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New technologies are radically changing the ways people shop, conduct their business and personal affairs, and live.  In these complex and confusing times, consumers need a company they can trust to explain how changes and new developments relate to them.  In an environment where consumer education and advocacy opportunities abound, your company can distinguish itself as a highly visible "friend of the consumer."  Creating a "pro-consumer" image is a great way to keep existing customers, attract new ones, gain a competitive advantage, and avoid costly legislative/regulatory burdens.

Usable News is a Washington, D.C.-based public relations firm that specializes in helping companies work with and communicate pro-consumer messages to advocacy organizations, policymakers, media representatives, and the masses. The professionals at Usable News can help your company broadcast its bright ideas to various constituencies.

Usable News is different from other public relations and advocacy firms.  Usable News works exclusively on consumer issues – all consumer, all the time.  Over the years, we have developed expertise on a vast array of consumer issues as well as established numerous contacts in the consumer community that are unmatched by other firms.

Usable News has helped design and implement education and advocacy outreaches for many major companies, including Financial Services Forum, American Express, AT&T, Bank of America, Citibank, SBC, NationsBank, PrivaSeek, Universal Card Services, Persona, & Providence Health Services.  Projects involved working and often partnering with national non-profit advocacy organizations, including the American Association of Retired Persons, BankCard Holders of America, Consumer Action, Consumer Federation of America, Consumers Union, Consumer Credit Counseling & Educational Services, Financial Empowerment Campaign, Genus Credit Management, Internet Consumers Organization, National Association of Individual Investors, National Consumer Law Center, National Consumers League, National Fraud Information Center, National Urban League, National Association Of Organizations On Aging, Money For Mail, & others.  Several of these outreaches received excellence awards from the National Association of Consumer Agency Administrators.

As a client, Usable News will carefully assess your company’s objectives and will tailor-make a winning strategy that fits your needs and budget constraints.  Then, we’ll bring together a team of highly skilled professionals to get your job done.  Through its affiliation with Washington Word, Usable News can even handle your advocacy needs in Washington, D.C.  Whether it’s finding the right organizations to partner with, drafting media-worthy survey questions, developing innovative outreaches, or communicating with policymakers, we’ve got you covered.